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Question: Where are the Frequently Asked Questions?
| Answer: You are in the right place! We are waiting for your questions. As we begin to receive inquiries we will post the most "Frequently" asked ones and give you a response directly from the General Manager or Program Director. Go to "Contact" to send your question, and thanks again for your help. |
Question: Why can't I receive KKNT clearly at night? It comes in perfectly during the day but after dark it is hard to listen to.
| Answer: First of all, it depends largely on where you live in the Phoenix metropolitan area. If you live in the East Valley (Mesa, Gilbert, Chandler, Apache Junction) you may have difficulty picking up the station at night. In most other areas, including Phoenix proper, it should not be a problem. In any case, here's why you may not pick us up well in your area: AM radio waves travel much further in the dark. In order to avoid interference with other, distant stations on the dial at 960, at sunset we are required by the Federal Communications Commission to shift our signal away from the east and beam it to the west and southwest. Come daylight, we are again allowed to broadcast to our full coverage area. This becomes more of a problem in the late fall of the year as the days become shorter. As spring approaches and into summer, we are again allowed to operate with full signal coverage for a much longer part of the day. We have been working with our engineering department for several years in hopes of relocating our transmitter site in such a way that we could reach the East Valley at night without interferring with any other stations and without compromising the areas we currently reach at night. The biggest issue is finding available land and then getting the necessary permits from the various government agencies. This is not an easy task and it is very expensive. However, we continue the search and at such time that we find something we will be sure to notify our listeners. |
Question: Why do you change the start and end times for your programming so often?
| Answer: Actually, we only change twice a year, coincidental with the start of daylight saving time in the spring and the end of daylight saving time in the fall. We do this so that you can hear the major national personalities on KKNT during the actual time of broadcast and participate in their shows by telephone if you wish. |
Question: Why do we advertise political messages from certain candidates?
Answer: Every year at election time, we receive complaints from listeners about political advertisements. These usually fall into two categories. Either they do not like a particular candidate and do not understand why we have accepted their ads, or they do not like what a candidate has to say and want us to censor their ads. These are complicated issues. Here are the short answers for both. Political advertising on radio is governed by the Federal Communications Commission, the Federal Election Commission and to some extent, the state in which a radio station is licensed. As to accepting political ads, the rules and regulations make it clear that if a station accepts the advertising of a legally qualified candidate for a given office, then that station must also accept ads from any other legally qualified candidates for the same office. The rules and regulations also stipulate that we cannot alter or censor in any way, shape or form the candidate’s message. There are severe penalties for failure to observe these rules, along with a host of other special provisions regarding election advertising on radio.
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Question: What is streaming audio or video?
| Answer: Streaming audio is sound delivered over the Internet via a modem or broadband connection. |
Question: Why is it called "streaming"?
| Answer: It's called "streaming" because the sound-data flows in a digital stream from a server computer to your computer, ready to hear in real time, without having to download all of the content before you can enjoy it. It comes to you in a stream of digital bits... hence the term "streaming." |
Question: When is streaming available on KKNT?
| Answer: That’s an easy one – 24/7 |
Question: What are the most common streaming problems?
| Answer: There are some potential problems, but we'll tell you how to avoid or minimize them. 1) Traffic jams. Streaming requires an Internet connection that's free of bottlenecks or "traffic jams." But the Internet isn't a direct pipeline from the source to you. Streamed content passes through many other computers on its way to your computer via your ISP. If any one of them is carrying too much traffic, the streamed content may be interrupted and pause. Streamed content is "buffered" to help avoid this, but sometimes it's unavoidable. Usually the delay only lasts a few seconds, and the audio picks up where it stopped. Video is more sensitive to such interruptions. 2) A slow computer. Even with a fast computer, if you have too many applications open, it could slow down your media streaming. If you notice things are sluggish, close all unnecessary applications and windows running on your computer. Just keep your Web browser and your media player open. (If you're just listening, you can even close your browser.) In any case, modern computers (at least 500 Mhz or higher) are best. 3) Spyware/Adware can slow down computers to an extent that they are barely operable. It’s doubtful that a machine slathered with these programs could stream anything – You could try running a removal tool like “Ad Aware” to smooth out your system -- Try the free version at: http://www.lavasoftusa.com -- Remember your machine should run like the day you bought it, it should not slow down over time. 4) A noisy phone line (humming, crackling) is not good for streaming (or even Web browsing). Disconnect any phones that cause a buzz or hum. Have your phone company check your line to get rid of humming or other line noise. Of course, a cable modem or DSL connection is best for streaming media. |
Question: What is required to get KKNT streaming audio?
| Answer: You only need a computer with a Web connection capable of playing audio, plus Windows Media Player software that can receive and process audio streams. You should already have such software on your computer, but if not, it is available as a free download from Microsoft -- http://www.windowsmedia.com. |
Question: What difference does it make if content is streamed, rather than downloaded?
| Answer: Audio data files can be huge. You could spend hours waiting for them to be downloaded to your computer if they weren't streamed. Streaming media technology allows you to see or hear the content in just a few seconds, instead of having to wait for it. Your only wait is the few seconds it takes for a "buffer" to be built up that helps avoid interruptions caused by connection problems. |
Question: Does my computer have the required hardware?
| Answer: If you have speakers/earphones for your computer and you've heard them play sound before, chances are you're okay. |
Question: Why doesn’t KKNT broadcast University of Arizona football and basketball games over the Internet?
| Answer: Our contract to broadcast U. of A. games specifically prohibits it. |
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